Makespace Cambridge Limited (“we” or “us”) are committed to protecting and respecting your privacy.
This policy (together with our terms and conditions of membership [insert link] and any other documents referred to) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. If you have any requests concerning your personal information please contact Laura James by email at laura.james @
For the purpose of the Data Protection Act 1998 (“the Act”) we are registered with the UK’s Information Commissioner as a Data Controller.
1.1 We collect personal information about you (“data”) when you register as a member at the office or on our website (“our site”), so that we can provide you with access to the workshops and other services that we offer. We may also collect information automatically about your use of our site through cookies and other devices.
1.2 The data we collect may include: your full name, company name and number, postal address, email address, telephone number(s), date of birth and any additional details you provide.
1.3 We may also create information that becomes part of the data we hold about you, such as your membership number and your usage of the workshops and other facilities. In the interests of security and safety, we may take a digital photograph of each member. We may also use CCTV in our facilities for security reasons.
1.4 We do not store your financial details (credit or debit card numbers).
2.1 We may collect information about your computer, including, where available, your IP address, operating system and browser type, for system administration purposes. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
3.1 For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.
3.2 If you register with us or if you continue to use our site, you agree to our use of cookies.
3.3 You can delete cookies from your hard drive at any time however this could lead to a reduced functionality of the site, prevent access to membership-only areas of our site and mean that certain features or content will not be available to you.
3.4 We use Google Analytics to analyse the use of this site. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our site is used to create reports about the use of the site. Google will store this information. Google’s privacy policy is available at:
The Google cookies used on the site are as follows:
Cookie name Type Purpose Duration

This cookie is used to determine unique visitors to our site.
2 years

__utmb Session This cookie works with __utmc to calculate the average length of time users spend on our site. 30 minutes

Session This cookie works with __utmb to calculate the average length of time users spend on our site. At end of session

Persistent This cookie records information about how the page was reached (for example via a search engine result or a direct link). 6 months

3.5 You may also encounter cookies from third parties on certain pages of the site that we do not control (for example, whilst making payments through PayPal, or registration with Recurly).

4.1 The data that we collect from you will be stored within the United Kingdom. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
4.2 Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
4.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
5.1 We use information held about you in the following ways:
5.1.1 to provide the services you request from us, such as to facilitate administration of your membership, bookings for classes and other transactions;
5.1.2 to carry out our obligations arising from any contracts entered into between you and us;
5.1.3 to ensure that content from our site is presented in the most effective manner for you and for your computer;
5.1.4 to notify you about changes to our membership or services.
5.2 We will only contact you by electronic means (e-mail or SMS) if you have consented to this.
6.1 We may disclose your personal information to third parties:
6.1.1 in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
6.1.2 If Makespace Cambridge Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its members will be one of the transferred assets;
6.1.3 if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our membership terms and other agreements; or to protect the rights, property, or safety of Makespace Cambridge Limited, our members, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
7.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to at any time to prevent such processing by contacting us at
7.2 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
8.1 The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
9.1 Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
10.1 Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to in the first instance to:
Laura James
Makespace Cambridge Limited
16 Mill Lane, Cambridge, CB2 1SB
laura.james @